01473 727 727

HIES

Letter from HIES about Insurance

We have been made aware that some of our customers have received a letter regarding the liquidation of Enterprise Insurance Company, and would like to reassure you that this will not effect your policy, as detailed in the attached letter from HIES (please click here to open the letter):

 

“The liquidator is obligated to issue this standard notice to all policyholders, however, we have been made aware that in some cases he has inadvertently included the name of your installer in your letter.

As detailed in the liquidator’s letter at this time this does not have any effect on your policy and in the event you need to make a claim you would be able to do so in the normal way.”

 

Further to this we would like to remind you that your HIES insurance is a ‘back-up’ and only comes into effect in the following, highly unlikely circumstances:

  • If Greenscape Energy are unable to honour the warranty (i.e. we go into administration)
  • The manufacturer of your equipment will not honour the warranty

If you have any further questions, please do not hesitate to contact us on 01473 727727.

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