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[email protected]Effective Date: 07/10/24
At Greenscape Energy Ltd, we are committed to safeguarding your privacy. This Call Recording Privacy Notice outlines how we collect, use, and protect personal data when we record telephone conversations with our customers, clients, or stakeholders.
We may record telephone conversations for the following purposes:
When we record a call, we may collect the following types of personal data:
The information collected during the call may be used for the purposes outlined above, including:
We retain call recordings for a period of 90 Days, after which they will be securely deleted unless a longer retention period is required due to legal obligations, ongoing disputes, or other legitimate business needs.
Access to call recordings is restricted to authorized personnel who require this data to fulfil their job functions, such as:
We do not share call recordings with third parties, except:
You have the right to:
To exercise these rights, please contact us at 01473 727727 or [email protected].
If you have any questions or concerns regarding our call recording practices or this privacy notice, please contact us at:
Greenscape Energy Ltd
[email protected]
01473 727727
The Energy Shop, 544-550 Woodbridge Road, Ipswich, IP4 4PN