Friendly and efficient service from Cloe!
Energy Support You Can Count On
From expert advice to step-by-step guides, we’re here to make your green energy journey smooth, simple, and worry-free.
How can we help?
A guide, technical support, a visit about a new system, or anything else.
Technical support
Something about a system we installed. Call us, email us, or speak to the team.
Contact supportA new system
Solar, a battery, a heat pump or air conditioning. A specialist will come to you.
Book a free surveyAnother question
Something that isn’t a technical issue with your system. Sales, the showroom, or a note for the team.
Contact usOur Guides
Our expert guides provide clear answers, practical insights, and ongoing support—helping you get the most from your solar investment at every stage. Built from real-world experience, they’re designed to keep projects running smoothly and confidently.
Air Source Heat Pumps
Inverters/Solar Systems
Our reviews speak for themselves
The two technicians, Luke & Cam arrived as scheduled, were courteous and respectful. They carried out the work as requested and invited me to inspect what they had done. Luke also clarified and guided me through a particular aspect on the Solis App.
As usual, Greenscape customer service resolved my query quickly and professionally. I had a query about winter settings for my batteries which Chloe resolved for me and then sent a follow up email to confirm all is in place. Thank you!
Harry fixed a persistent problem we've had for years. Over the last 4 years, a number of engineers had a go at fixing this but without success. Very happy with Harry and the knowledge he had of the Mitsubishi system
Can’t thank Chloe Hickman enough for sorting out my winter charging so quickly and efficiently Stephen Carpenter
Excellent service given by our Greenscape engineer Harry, who sorted our heating and gave a detailed explanation of the problem
Darren Ben and Cameron were absolutely lovely very helpful and professional. Neat and tidy and really nice guys, great job done very happy
Aaron at Greenscape Energy provided a prompt, friendly, informative and helpful service when quoting the proposed PV and battery system for our property.
Both Brandon and young apprentice Ellis arrived on time to install my long awaited Pylontech battery. What can I say, they were very smart, professional and most polite. Greenscape have a good team here, please retain them and do pass on my best regards to them both. Cheers Paul
Chloe was very helpful with my winter settings, my app wasn’t the same as the written instructions but she just did it for me and then checked to see it was all working correctly.
I have used Greenscape Energy to install Solar Panels and Tesla Powerwall batteries and I can confidently state that they are an excellent company to deal with. I recently had a minor problem with the batteries not being charged during the cheap rate. Greenscape could not have been more helpful and put me in contact with Tesla to resolve the problem. Fantastic service from a professional company.
Michaela, dealt with my finance query in a professional, efficient manner, and placated my fears that the progress on my solar system would be paused until the return of the surveyor from holiday. Good customer care. Thank you
Very professional and efficient from the sales engagement through to commissioning. I wouldn’t hesitate in recommending them.
I have been very impressed with the service I received from Greenscape. The initial survey was very professionally done by Andrew and I was pleased that he convinced me not to have more panels than necessary. The team that installed the battery and inverter were excellent and very pleasant to deal with. The system is up and running and there have been no complications. I thoroughly recommend Greenscape.
I arranged to have solar panels and a battery installed by Greenscape via OVO Energy. From start to finish, the service has been excellent. From the survey, to the panel installation and battery installation, every team member has been professional and very friendly. The after sales have kept in contact to make sure everything has gone smoothly. Couldn't fault Greenscape.
Comprehensive Aftercare, Made Simple
We make sure support is always just a click or call away:
Get in Touch with Our Support Team
If you need a hand with a system we installed, send our tech support team a message and they’ll get back to you.
Phone us:
01473 727727
Thanks. We’ve got your message and will be in touch.
Frequently Asked Questions
Thinking about working with Greenscape Energy Ltd? Below, we’ve compiled the most frequently asked questions about our company, services, and values.
01 When was Greenscape Energy established?
Greenscape started in 2012 as a small local solar installer in Ipswich, and grew because customers liked the work and told other people about it. As the technology evolved we built dedicated divisions for battery storage, then for air source heat pumps, air conditioning and commercial projects. We are now a team of over 70 people working out of our Ipswich head office and showroom.
02 Does Greenscape have any physical locations?
Yes. Our head office and showroom are at 544–550 Woodbridge Road, Ipswich, IP4 4PN, with working solar, battery, heat pump and air conditioning systems on display. The team are there to answer questions in person, and you can drop in during opening hours or book a specific time.
03 What accreditations does Greenscape hold?
We are accredited by MCS, RECC, NICEIC, TrustMark, QualityMark Protection, SafeContractor, F-Gas and OZEV, with Suffolk Carbon Charter Gold status for our own emissions reduction.
We also hold installer status with Tesla, Sigenergy, SunPower, Solis, Clivet, Vaillant, Stiebel Eltron and Bosch. See our accreditations and memberships page for the certificate numbers and what each one actually covers.
04 How many solar and battery systems has Greenscape successfully installed?
16,879 and counting, across East Anglia since 2012, with a 95% customer recommendation rate. 62% of the customers we have installed for since 2018 have come back to us for additional renewable systems.
05 How many air source heat pumps has Greenscape successfully installed?
Over 600 air source heat pump installations across East Anglia. We launched the heating division in 2017, five years after Greenscape was founded as a solar specialist, and spent the years between 2017 and 2024 testing heat pumps from more than a dozen manufacturers across real UK installs.
06 Why does Greenscape offer free, no-obligation surveys?
Because the survey is where the install is actually designed. A Greenscape Renewable Energy Specialist comes to your home for around 30 minutes, walks through what you have, models your actual savings against your last 12 months of bills, and follows up with a written proposal within five working days.
We have refined that process across more than 16,000 installations. It is the single biggest reason most of our installs run smoothly, with no surprise costs and no last-minute redesigns on the day. The price we quote is the price you pay.
07 Does Greenscape offer any finance options?
Yes, finance is available on all installations. Consumer finance is provided by Zopa Bank. Greenscape Energy Limited acts as a credit broker, not a lender. We are FCA registered under registration number 690130.
08 What are Greenscape’s core values?
Four of them: Consistency, Capability, Compassion and Communication. They are the foundation that supports our vision and mission — combining years of local experience with installations designed around what you actually need, so you reduce carbon emissions and lower your bills with a team that keeps you informed throughout.