“Don't need to do it for the money saving — do it for sustainability.”
Alan and his partner had missed the first round of Solar Together Suffolk, so when it came around again they didn't hesitate. Sustainability was the driving force — Alan's brother-in-law had experienced eye-watering energy bills with an Air Source Heat Pump until solar was added, which only reinforced the case. The Solar Together pricing also came in significantly lower than what his brother-in-law had paid for a comparable system, making the value impossible to ignore.
Eleven 435W solar panels were paired with a 5kW Fox battery — a system comfortably sized for the household's annual consumption of just 2,406kWh. A strong wind on installation day meant the electrical work and panel fitting were split across two visits, which Alan fully understood given the safety implications. Questions sent by email after the survey were answered promptly, and the install team were praised for being clean, tidy, and professional throughout.
Alan has since embraced Octopus Go, occasionally charging his battery from the grid for free on certain days. For a household where sustainability came first and savings were simply a welcome bonus, the system has delivered on every level.
Definitely have a battery, and definitely consider it if you're under the Solar Together scheme.
Friendly and efficient service from Cloe!
The two technicians, Luke & Cam arrived as scheduled, were courteous and respectful. They carried out the work as requested and invited me to inspect what they had done. Luke also clarified and guided me through a particular aspect on the Solis App.
As usual, Greenscape customer service resolved my query quickly and professionally. I had a query about winter settings for my batteries which Chloe resolved for me and then sent a follow up email to confirm all is in place. Thank you!
Harry fixed a persistent problem we've had for years. Over the last 4 years, a number of engineers had a go at fixing this but without success. Very happy with Harry and the knowledge he had of the Mitsubishi system
Can’t thank Chloe Hickman enough for sorting out my winter charging so quickly and efficiently Stephen Carpenter
Excellent service given by our Greenscape engineer Harry, who sorted our heating and gave a detailed explanation of the problem
Darren Ben and Cameron were absolutely lovely very helpful and professional. Neat and tidy and really nice guys, great job done very happy
Aaron at Greenscape Energy provided a prompt, friendly, informative and helpful service when quoting the proposed PV and battery system for our property.
Both Brandon and young apprentice Ellis arrived on time to install my long awaited Pylontech battery. What can I say, they were very smart, professional and most polite. Greenscape have a good team here, please retain them and do pass on my best regards to them both. Cheers Paul
Chloe was very helpful with my winter settings, my app wasn’t the same as the written instructions but she just did it for me and then checked to see it was all working correctly.
Google I have used Greenscape Energy to install Solar Panels and Tesla Powerwall batteries and I can confidently state that they are an excellent company to deal with. I recently had a minor problem with the batteries not being charged during the cheap rate. Greenscape could not have been more helpful and put me in contact with Tesla to resolve the problem. Fantastic service from a professional company.
Google Michaela, dealt with my finance query in a professional, efficient manner, and placated my fears that the progress on my solar system would be paused until the return of the surveyor from holiday. Good customer care. Thank you
Google Very professional and efficient from the sales engagement through to commissioning. I wouldn’t hesitate in recommending them.
Google I have been very impressed with the service I received from Greenscape. The initial survey was very professionally done by Andrew and I was pleased that he convinced me not to have more panels than necessary. The team that installed the battery and inverter were excellent and very pleasant to deal with. The system is up and running and there have been no complications. I thoroughly recommend Greenscape.
Google I arranged to have solar panels and a battery installed by Greenscape via OVO Energy. From start to finish, the service has been excellent. From the survey, to the panel installation and battery installation, every team member has been professional and very friendly. The after sales have kept in contact to make sure everything has gone smoothly. Couldn't fault Greenscape.
