Caroline's Journey to lower bills and cleaner energy with solar
“The installation was a whole pleasure to deal with — installers were very professional, clean and tidy.”
🏠 The Challenge:
Caroline and her husband had been early adopters of solar, with a FIT-era system on their Martlesham Heath home for over 35 years — earning as much as £150–£200 per quarter in summer. But with an EV on the horizon and energy costs rising, they wanted to go further. A Solar Together Suffolk leaflet arrived at just the right moment, and a glowing recommendation from a famously fussy neighbour sealed the deal on choosing Greenscape.
🚀 The Solution:
With their original installer long since gone bankrupt, finding a reputable company was a priority. Greenscape fitted 5 additional solar panels, a 4.8kWh Pylon battery, and a solar-intelligent Zappi EV charger — giving the couple a meaningful boost in energy independence and the infrastructure to charge their EV smartly from their own generation.
🔋 The Results:
Despite now running an EV, the couple's total annual energy bill sits at £1,101 — a strong result given their combined consumption of 4,440kWh per year. With a potential move to Octopus Energy for better export rates and a larger battery upgrade being considered, Caroline and her husband are well on their way to making their home even more self-sufficient.
The two technicians, Luke & Cam arrived as scheduled, were courteous and respectful. They carried out the work as requested and invited me to inspect what they had done.
Luke also clarified and guided me through a particular aspect on the Solis App.
V Evans30 Oct 2026
Trustpilot
As usual, Greenscape customer service resolved my query quickly and professionally. I had a query about winter settings for my batteries which Chloe resolved for me and then sent a follow up email to confirm all is in place. Thank you!
Hayley Goldson30 Oct 2026
Trustpilot
Harry fixed a persistent problem we've had for years. Over the last 4 years, a number of engineers had a go at fixing this but without success. Very happy with Harry and the knowledge he had of the Mitsubishi system
Eric Henderson30 Oct 2026
Trustpilot
Can’t thank Chloe Hickman enough for sorting out my winter charging so quickly and efficiently
Stephen Carpenter
Stephen Carpenter30 Oct 2026
Trustpilot
Excellent service given by our Greenscape engineer Harry, who sorted our heating and gave a detailed explanation of the problem
customer30 Oct 2026
Trustpilot
Darren Ben and Cameron were absolutely lovely very helpful and professional. Neat and tidy and really nice guys, great job done very happy
Laura Lawrence29 Oct 2026
Trustpilot
Aaron at Greenscape Energy provided a prompt, friendly, informative and helpful service when quoting the proposed PV and battery system for our property.
M Hayes29 Oct 2026
Trustpilot
Both Brandon and young apprentice Ellis arrived on time to install my long awaited Pylontech battery. What can I say, they were very smart, professional and most polite. Greenscape have a good team here, please retain them and do pass on my best regards to them both. Cheers Paul
MRS MARILYN BAILEY29 Oct 2026
Trustpilot
Chloe was very helpful with my winter settings, my app wasn’t the same as the written instructions but she just did it for me and then checked to see it was all working correctly.
Ruth28 Oct 2026
Google
I have used Greenscape Energy to install Solar Panels and Tesla Powerwall batteries and I can confidently state that they are an excellent company to deal with. I recently had a minor problem with the batteries not being charged during the cheap rate. Greenscape could not have been more helpful and put me in contact with Tesla to resolve the problem. Fantastic service from a professional company.
Tim Reid27 Oct 2026
Google
Michaela, dealt with my finance query in a professional, efficient manner, and placated my fears that the progress on my solar system would be paused until the return of the surveyor from holiday. Good customer care. Thank you
Andrew Kay16 Sept 2026
Google
Very professional and efficient from the sales engagement through to commissioning. I wouldn’t hesitate in recommending them.
Granary Barn17 Aug 2026
Google
I have been very impressed with the service I received from Greenscape. The initial survey was very professionally done by Andrew and I was pleased that he convinced me not to have more panels than necessary. The team that installed the battery and inverter were excellent and very pleasant to deal with. The system is up and running and there have been no complications. I thoroughly recommend Greenscape.
Richard Stainer11 Aug 2026
Google
I arranged to have solar panels and a battery installed by Greenscape via OVO Energy. From start to finish, the service has been excellent. From the survey, to the panel installation and battery installation, every team member has been professional and very friendly. The after sales have kept in contact to make sure everything has gone smoothly. Couldn't fault Greenscape.