Nick's Journey to a constantly warm home with an air source heat pump
“Air source is a much better experience overall.”
🏠 The Challenge:
Nick came to Greenscape after a Google search, choosing them above all others for one simple reason: they were the most responsive. Having already lived with an ASHP at a previous home, Nick knew exactly what he wanted — a full renewable system for his Suffolk barn conversion, and a company he could trust to deliver it properly.
🚀 The Solution:
A Greenscape ASHP was installed over three to four days, working in conjunction with the property's extensive underfloor heating for exceptional efficiency. When flooding later forced Nick out of his home for eighteen months, the original unit was badly damaged. Greenscape installed a complete replacement — this time mounted a full metre off the ground on Unistrut, a bespoke solution designed to protect the system against any future flood water. A smart meter was subsequently installed, with manual export readings submitted in the interim to ensure Nick received every penny owed.
🔋 The Results:
The underfloor heating and ASHP combination delivers a constantly warm living environment throughout the home. Even in early March the system handles around 40kWh of daily demand with ease — and for Nick, who's experienced life with and without an ASHP, there's simply no comparison.
💡 Nick’s Advice:
Just do it — and if your boiler is at end of life, definitely consider an Air Source Heat Pump.
The two technicians, Luke & Cam arrived as scheduled, were courteous and respectful. They carried out the work as requested and invited me to inspect what they had done.
Luke also clarified and guided me through a particular aspect on the Solis App.
V Evans30 Oct 2026
Trustpilot
As usual, Greenscape customer service resolved my query quickly and professionally. I had a query about winter settings for my batteries which Chloe resolved for me and then sent a follow up email to confirm all is in place. Thank you!
Hayley Goldson30 Oct 2026
Trustpilot
Harry fixed a persistent problem we've had for years. Over the last 4 years, a number of engineers had a go at fixing this but without success. Very happy with Harry and the knowledge he had of the Mitsubishi system
Eric Henderson30 Oct 2026
Trustpilot
Can’t thank Chloe Hickman enough for sorting out my winter charging so quickly and efficiently
Stephen Carpenter
Stephen Carpenter30 Oct 2026
Trustpilot
Excellent service given by our Greenscape engineer Harry, who sorted our heating and gave a detailed explanation of the problem
customer30 Oct 2026
Trustpilot
Darren Ben and Cameron were absolutely lovely very helpful and professional. Neat and tidy and really nice guys, great job done very happy
Laura Lawrence29 Oct 2026
Trustpilot
Aaron at Greenscape Energy provided a prompt, friendly, informative and helpful service when quoting the proposed PV and battery system for our property.
M Hayes29 Oct 2026
Trustpilot
Both Brandon and young apprentice Ellis arrived on time to install my long awaited Pylontech battery. What can I say, they were very smart, professional and most polite. Greenscape have a good team here, please retain them and do pass on my best regards to them both. Cheers Paul
MRS MARILYN BAILEY29 Oct 2026
Trustpilot
Chloe was very helpful with my winter settings, my app wasn’t the same as the written instructions but she just did it for me and then checked to see it was all working correctly.
Ruth28 Oct 2026
Google
I have used Greenscape Energy to install Solar Panels and Tesla Powerwall batteries and I can confidently state that they are an excellent company to deal with. I recently had a minor problem with the batteries not being charged during the cheap rate. Greenscape could not have been more helpful and put me in contact with Tesla to resolve the problem. Fantastic service from a professional company.
Tim Reid27 Oct 2026
Google
Michaela, dealt with my finance query in a professional, efficient manner, and placated my fears that the progress on my solar system would be paused until the return of the surveyor from holiday. Good customer care. Thank you
Andrew Kay16 Sept 2026
Google
Very professional and efficient from the sales engagement through to commissioning. I wouldn’t hesitate in recommending them.
Granary Barn17 Aug 2026
Google
I have been very impressed with the service I received from Greenscape. The initial survey was very professionally done by Andrew and I was pleased that he convinced me not to have more panels than necessary. The team that installed the battery and inverter were excellent and very pleasant to deal with. The system is up and running and there have been no complications. I thoroughly recommend Greenscape.
Richard Stainer11 Aug 2026
Google
I arranged to have solar panels and a battery installed by Greenscape via OVO Energy. From start to finish, the service has been excellent. From the survey, to the panel installation and battery installation, every team member has been professional and very friendly. The after sales have kept in contact to make sure everything has gone smoothly. Couldn't fault Greenscape.