“This was not about ROI. I would have done the renewable project regardless.”
Shiv's rural Suffolk farmhouse had been running on oil for years. For a customer whose driving force was always sustainability rather than savings, the decision to transition fully to renewables was never really in question — it was simply a matter of finding the right company to do it properly. Reg's detailed heat loss survey provided exactly the confidence Shiv needed.
A WPLA07 Air Source Heat Pump was installed as part of a comprehensive renewable overhaul, with single radiators upgraded to doubles and doubles upgraded to triples throughout, ensuring the system could heat the property efficiently. Supply chain constraints following Covid meant the project unfolded over a number of months, with Greenscape praised throughout for their communication and transparency. The latest ASHP model was specified, as was the newest panel design — aesthetics being a key consideration for Shiv from the very start.
The property is now off oil entirely, protected from power outages via a Tesla Powerwall, and running largely on cheap overnight energy through Octopus. Shiv has gone further still — working with Suffolk Wildlife Trust to plant trees and hedging across the grounds to support local biodiversity.
Do lots of research — and ensure you have a very good wi-fi link to your systems, or use Ethernet for security and reliable information flow.
Friendly and efficient service from Cloe!
The two technicians, Luke & Cam arrived as scheduled, were courteous and respectful. They carried out the work as requested and invited me to inspect what they had done. Luke also clarified and guided me through a particular aspect on the Solis App.
As usual, Greenscape customer service resolved my query quickly and professionally. I had a query about winter settings for my batteries which Chloe resolved for me and then sent a follow up email to confirm all is in place. Thank you!
Harry fixed a persistent problem we've had for years. Over the last 4 years, a number of engineers had a go at fixing this but without success. Very happy with Harry and the knowledge he had of the Mitsubishi system
Can’t thank Chloe Hickman enough for sorting out my winter charging so quickly and efficiently Stephen Carpenter
Excellent service given by our Greenscape engineer Harry, who sorted our heating and gave a detailed explanation of the problem
Darren Ben and Cameron were absolutely lovely very helpful and professional. Neat and tidy and really nice guys, great job done very happy
Aaron at Greenscape Energy provided a prompt, friendly, informative and helpful service when quoting the proposed PV and battery system for our property.
Both Brandon and young apprentice Ellis arrived on time to install my long awaited Pylontech battery. What can I say, they were very smart, professional and most polite. Greenscape have a good team here, please retain them and do pass on my best regards to them both. Cheers Paul
Chloe was very helpful with my winter settings, my app wasn’t the same as the written instructions but she just did it for me and then checked to see it was all working correctly.
Google I have used Greenscape Energy to install Solar Panels and Tesla Powerwall batteries and I can confidently state that they are an excellent company to deal with. I recently had a minor problem with the batteries not being charged during the cheap rate. Greenscape could not have been more helpful and put me in contact with Tesla to resolve the problem. Fantastic service from a professional company.
Google Michaela, dealt with my finance query in a professional, efficient manner, and placated my fears that the progress on my solar system would be paused until the return of the surveyor from holiday. Good customer care. Thank you
Google Very professional and efficient from the sales engagement through to commissioning. I wouldn’t hesitate in recommending them.
Google I have been very impressed with the service I received from Greenscape. The initial survey was very professionally done by Andrew and I was pleased that he convinced me not to have more panels than necessary. The team that installed the battery and inverter were excellent and very pleasant to deal with. The system is up and running and there have been no complications. I thoroughly recommend Greenscape.
Google I arranged to have solar panels and a battery installed by Greenscape via OVO Energy. From start to finish, the service has been excellent. From the survey, to the panel installation and battery installation, every team member has been professional and very friendly. The after sales have kept in contact to make sure everything has gone smoothly. Couldn't fault Greenscape.
